bajliv Frequently Asked Questions

bajliv requires a valid government-issued photo ID to complete KYC verification — typically a National Identity Card (NID), passport, or driving licence. You may also be asked to provide proof of address (such as a utility bill or bank statement dated within three months) and, in some cases, a selfie holding your ID document. Verification is mandatory before any withdrawal is processed.

Yes, bajliv is specifically designed for the Bangladesh market and accepts players from across the country — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. The platform operates in English, accepts Bangladeshi Taka (৳), and supports the most popular local payment methods including bKash, Nagad, and Rocket. Players must be aged 18 or above to register.

If you forget your bajliv password, use the 'Forgot Password' link on the login page. Enter the email address linked to your account and bajliv will send a password reset link. Follow the instructions in the email to set a new password. If you no longer have access to your registered email, contact the bajliv support team at [email protected] for manual identity verification and account recovery.

To permanently close your bajliv account, contact [email protected] from your registered email address and request account closure. bajliv will process the request after verifying your identity. Any remaining balance will be returned to your verified payment method (bKash, Nagad, or bank account) before the account is closed. Note that if you are closing your account due to a gambling problem, you may prefer to use the self-exclusion tool instead.

The minimum deposit on bajliv is ৳200 for all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no maximum deposit limit for standard accounts, though very large deposits may be subject to additional verification as part of bajliv's anti-money laundering procedures. All amounts are processed and displayed in Bangladeshi Taka (৳).

Nagad withdrawals from bajliv are typically processed within 1 to 4 hours once your withdrawal request has been reviewed and approved. The actual transfer to your Nagad wallet usually completes within minutes of approval. Processing times may be longer during peak periods or if additional verification is required. bajliv's support team is available 24/7 on Bangladesh Standard Time (BST, UTC+6) to assist with any withdrawal queries.

The minimum withdrawal on bajliv is ৳500 for mobile money methods (bKash, Nagad, Rocket, Upay) and ৳1,000 for bank transfers to Dutch-Bangla Bank, BRAC Bank, Islami Bank, Sonali Bank, or City Bank. Withdrawals below the minimum threshold cannot be processed. There is no fee charged by bajliv on standard withdrawals, though your payment provider may apply their own charges.

bajliv does not charge any fees on deposits or withdrawals processed through the platform. However, payment providers such as bKash, Nagad, Rocket, Upay, and bank partners may apply their own transaction fees in accordance with their standard schedules. bajliv recommends checking your payment provider's current fee schedule before initiating a large transaction.

Yes, bajliv accepts bank transfers from major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, Islami Bank (IBBL), Sonali Bank, and City Bank. Bank transfer deposits typically take one to two working days to appear in your bajliv balance, which is slower than mobile money options. For the fastest funding, bKash and Nagad deposits are recommended as they credit instantly.

bajliv covers a wide range of cricket betting markets for BPL, IPL, T20 World Cup, ICC tournaments, and Bangladesh Tigers international matches. Available markets include match winner, innings totals, top batsman, top bowler, over/under runs, method of dismissal, player performance props, and live in-play betting. Market availability varies by match type and tier, with the largest selection reserved for high-profile fixtures.

bajliv's casino games are not rigged. The platform uses games supplied by internationally recognised studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe, all of which use certified Random Number Generator (RNG) technology. Each game's Return to Player (RTP) percentage is set by the provider and cannot be altered by bajliv. bajliv operates as a fair play certified platform.

Yes, bajliv is fully optimised for mobile play. The platform is accessible through any modern mobile browser on Android or iOS — no app download is required. Simply visit bajliv.net in your browser, log in to your account, and the site will adapt automatically to your screen size. All features including deposits via bKash, cricket betting, live casino, and slots are available on mobile.

The RTP (Return to Player) on bajliv slot games varies by title and provider. Most slots from Pragmatic Play and NetEnt available on bajliv have RTPs between 94% and 97%. The RTP for each specific game is published by the game provider and can be found in the game's information panel within the slot itself. Higher RTP does not guarantee wins in individual sessions — it reflects the theoretical long-run average payout.

A wagering requirement (also called a rollover requirement) is the number of times you must bet your bonus amount before any winnings derived from that bonus can be withdrawn. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in total bets before withdrawing bonus-related winnings. Specific wagering requirements for each bajliv promotion are stated clearly in the bonus terms.

Yes, bajliv bonuses have an expiry period. Bonus funds and any associated free spins must be used, and wagering requirements must be completed, within the time frame specified in the individual promotion's terms — typically 7 to 30 days from the date the bonus is credited. Unused bonus funds and incomplete wagering are forfeited when a bonus expires. Check the specific terms of each offer before accepting.

bajliv rewards regular players through an ongoing loyalty programme that tracks your activity across sports betting, live casino, and slots. As you accumulate play, you progress through reward tiers that unlock benefits such as enhanced deposit bonuses, faster withdrawal processing, personalised promotional offers, and dedicated account support. Details of the current loyalty programme tiers and point earning rates are available in the Promotions section of your bajliv account.

bajliv operates as an online casino and sports betting platform serving players in Bangladesh. The platform uses secure, encrypted infrastructure and applies strict KYC, age verification, and anti-money laundering controls consistent with international responsible gaming standards. bajliv does not make specific claims about local licensing — players are responsible for understanding the laws applicable in their jurisdiction before registering.

The minimum age to register and play on bajliv is 18 years old. Age verification is a mandatory step before any withdrawal is processed, and bajliv reserves the right to request proof of age at any time. Accounts found to be held by players under 18 will be suspended immediately, any bets placed will be voided, and any balance will be returned after verification in accordance with bajliv's Terms and Conditions.

To self-exclude from bajliv, send an email to [email protected] from your registered email address stating that you wish to self-exclude and your preferred exclusion duration — options include 6 months, 1 year, 3 years, or permanent. The bajliv responsible gaming team will process your request and confirm activation by return email. Self-exclusion cannot be reversed before the chosen period ends. Your remaining balance remains accessible for withdrawal during the exclusion.

If you think gambling is becoming a problem, contact bajliv support immediately at [email protected] — the team is available 24/7 on Bangladesh Standard Time (BST, UTC+6) and can activate deposit limits, a cooling-off period, or self-exclusion on your account the same day. You should also consider speaking with a qualified counsellor or mental health professional in Bangladesh who specialises in behavioural health. Your wellbeing is more important than your account.