Gambling should be entertaining, not a source of stress or hardship. bajliv provides every player in Bangladesh with a full suite of tools to stay in control — at any time, on any device.
bajliv was built for players across Bangladesh who enjoy cricket betting, live casino action, slots, and more as a form of leisure. The platform exists to deliver genuine entertainment, and bajliv takes the responsibility that comes with that seriously. Responsible gaming is not a box-ticking exercise at bajliv — it is woven into how the platform operates, how accounts are managed, and how our support team is trained.
The vast majority of bajliv players gamble occasionally, set personal budgets, and treat the platform the way it is intended to be used: as fun. However, bajliv recognises that for some individuals gambling can become a problem, and that identifying the early signs and taking action matters enormously. This page exists to explain the tools available to you, the warning signs to watch for, and the steps you should take if you feel that gambling is affecting your life or the life of someone close to you.
Every single tool described on this page is available free of charge to all registered bajliv players. There are no fees, no waiting lists, and no judgment. Simply contact bajliv support at [email protected] — available 24 hours a day, 7 days a week on Bangladesh Standard Time (BST, UTC+6) — and the team will assist you immediately.
18+ Strictly Enforced: bajliv is an adults-only platform. Players must be at least 18 years of age to register, deposit, or place any bet. Age verification is mandatory before any withdrawal is processed. If bajliv has reason to believe an account is held by a person under 18, the account will be suspended immediately pending investigation.
Problem gambling rarely announces itself all at once. These are the patterns that suggest gambling may be moving beyond entertainment.
Placing additional bets specifically to recover money lost in previous sessions — particularly when this leads to wagering more than you intended or can afford.
Regularly spending far more time gambling than planned, missing meals, sleep, or commitments because a session ran longer than intended.
Using money set aside for rent, groceries, household bills, or family expenses to fund gambling activity on bajliv or any other platform.
Concealing the frequency or size of your gambling from family members, a partner, or close friends — or feeling the need to downplay how much you have spent.
Feeling intense anxiety, irritability, or depression during losses, or feeling that gambling wins are the only reliable source of excitement or relief in daily life.
Repeatedly attempting to cut back or stop gambling entirely but finding that you return to it despite a genuine intention not to — especially after a significant loss.
If you recognise two or more of the above signs in your own behaviour, we encourage you to take action now rather than later. Contact the bajliv support team at [email protected] to discuss the tools available to you. Taking that first step is a sign of strength, not weakness.
Every tool below is available to all registered bajliv players at no cost. Contact support at any time to activate any of these features on your account.
Set a maximum deposit amount per day, per week, or per month in Bangladeshi Taka (৳). Once a limit is in place, bajliv will not process any deposit that would take you over that threshold during the relevant period. Lowering a limit takes effect immediately. Raising a limit is subject to a cooling-off period before the increase is applied — giving you time to reconsider.
Set a cap on the total amount in ৳ Taka that you are willing to lose within a specified time period. When your net losses for that period reach your chosen limit, bajliv will prevent further betting activity until the limit period resets. As with deposit limits, reductions apply immediately while increases require a cooling-off period.
Set a maximum duration for each continuous gambling session. When your session reaches the time you have chosen, bajliv will display a clear notification and, if you have opted for automatic enforcement, will log you out. Session limits help prevent the "time blur" that is one of the earliest warning signs of disordered gambling.
Receive on-screen notifications at regular intervals showing how long you have been playing in the current session and a summary of your net win or loss position. Reality checks are a simple but effective tool for keeping you grounded and aware of how much time and money you are spending while using bajliv.
Take a short break from bajliv without permanently closing your account. Time-out periods are available in durations of 24 hours, 48 hours, 1 week, or 1 month. During a time-out, your account is locked and you will not be able to log in, deposit, or place bets. The time-out cannot be lifted early — it runs for the full period you selected.
Request a long-term or permanent exclusion from bajliv. Self-exclusion is the most serious tool available and is intended for players who recognise that they have a gambling problem and need an extended break or a permanent separation from the platform. See the full self-exclusion table below for available durations and what each means in practice.
Self-exclusion is a formal request for bajliv to block your account from all gambling activity for a defined minimum period. It is distinct from a time-out in that it carries a longer minimum duration, cannot be reversed before the period ends, and is specifically intended for players who believe their gambling has become or is at risk of becoming a serious problem.
To request self-exclusion, contact bajliv support at [email protected] and state clearly that you want to self-exclude. Include your registered email address, username, and preferred exclusion duration. The support team will process your request and confirm by return email within a short period. During processing, please refrain from further gambling activity.
| Exclusion Duration | Minimum Lock Period | Can It Be Reversed Early? | What Happens to Funds? |
|---|---|---|---|
| 6 Months | 6 months from activation date | No — the full 6-month period must elapse before reinstatement can be considered | Existing balance remains in account and is accessible via withdrawal request during the exclusion |
| 1 Year | 12 months from activation date | No — full 12-month period must elapse before reinstatement is possible | Existing balance accessible via withdrawal request; no deposits or bets permitted |
| 3 Years | 36 months from activation date | No — full 36-month period must elapse | Balance accessible for withdrawal; account is fully locked for all gaming activity |
| Permanent | Indefinite — no end date | No — permanent exclusion is irreversible; no reinstatement process is available | Any remaining balance is returned via the player's last verified payment method (bKash, Nagad, Rocket, etc.) |
Important: While bajliv takes all reasonable technical measures to enforce self-exclusion on its platform, it is not possible for bajliv to block access to other gambling websites or apps. If you are concerned about problem gambling across multiple platforms, we strongly encourage you to speak with a qualified professional or counsellor who can provide broader guidance on managing gambling behaviour.
Beyond the tools available to individual players, bajliv applies these platform-wide responsible gaming commitments as standard practice.
Every bajliv player must pass an age verification check confirming they are 18 or older before any withdrawal is processed. Players who cannot verify their age will have their account suspended and any winnings voided in accordance with bajliv's Terms & Conditions.
bajliv does not send promotional emails, SMS messages, or push notifications to players who have an active time-out, self-exclusion, or who have been flagged by the platform's responsible gaming monitoring system as potentially at-risk.
bajliv's platform monitors player activity patterns for indicators of disordered gambling — including rapid bet escalation, unusually long sessions, and repeated loss-chasing behaviour. Where patterns are detected, bajliv's responsible gaming team may proactively reach out to the player.
All bajliv customer support staff receive training in responsible gaming awareness. When a player contacts support about gambling-related concerns, the team is equipped to respond with empathy, provide information about available tools, and escalate where necessary — all on Bangladesh Standard Time (BST, UTC+6).
bajliv's bonus terms, wagering requirements, and game rules are written in plain English and made available before any offer is accepted. Transparent terms mean players always know what they are agreeing to — no hidden conditions, no surprise restrictions on withdrawals.
bajliv encourages players to keep gambling funds and gambling devices separate from shared household finances and shared devices. If you share a device with a family member, consider using your browser's private or incognito mode and never storing your bajliv password on a shared device.
You do not have to manage this alone. bajliv's support team is available around the clock to help you activate any responsible gaming tool or simply to listen.
Write to the bajliv responsible gaming team at any time. Send your request or concern to [email protected]. Responses are typically issued within a short period, 24 hours a day, 7 days a week on Bangladesh Standard Time (BST, UTC+6).
Access bajliv's live chat feature while logged in to your account for immediate assistance. The support team can activate deposit limits, time-outs, and cooling-off periods directly during a chat session — no need to wait for an email response.
Your full transaction history and session logs are available in your bajliv account dashboard at any time. Reviewing this data regularly is one of the most straightforward ways to stay aware of your gambling patterns and catch changes before they become problems.
A note on professional support: bajliv provides platform-level tools and a caring support team, but we are not a substitute for qualified professional counselling. If you or someone close to you is experiencing significant distress related to gambling, we encourage you to seek guidance from a qualified mental health professional or counsellor in Bangladesh who specialises in behavioural health. Your wellbeing comes before your account.
bajliv is here to entertain — not to cause harm. When gambling stays fun, everyone wins. Log in to review your limits, explore our games responsibly, or read our FAQ for more guidance.